
Angelique O’Brien
PROGRAM DIRECTOR, SPOKANE
Angelique joined the CIS team in 2018 as a DSP and was promoted to Program Manager before she became Program Director in Spokane. “I have quite a few people in my family who worked in caregiving,” she explains, “so I was already very familiar with the community care model when I started here.”
“Everyone here is very team-minded,” she says. “Everybody here works as a team for the benefit of the people we help. And that’s been the best part about working at CIS. No one is on their own little island. We’re all working together to create the best results, and that teamwork is both comforting and empowering.”
Angelique enjoys managing teams. “I’m a very hands-on individual,” she notes. “I look at things in ways that help me see tasks as part of a bigger picture. This is part of my natural curiosity – I’m always inquisitive about decisions and what’s happening so I can make sure we’re all meeting our larger goals and purpose.”
While Angelique loves to ask questions, she also welcomes feedback. “I’m okay with others challenging me or my decisions. I value others’ points of view, and it helps me to understand how your opinion was formulated.” She adds, “When an employee has another opinion, I want to know why. It helps me take a look at your head space and see things from your perspective. And that helps everyone make better decisions.”
She also appreciates CIS’s commitment to promoting from within. “I started with a job, and now it’s a career. When you work at CIS, you’ll find plenty of room for growth.” She emphasizes, “While most people start as DSPs, many of them go on to other positions. CIS is really great about training, so if you’re passionate about a position and you show talent, we can train you to learn new skills. This agency offers many ways to make a bigger impact by taking on available trainings. The people here want to help get you on the right path to reach your long-term goals.”
She’s also passionate about the impact CIS has on clients’ lives. “If you’re looking to make a change in other people’s lives, this is the place. Not only do we get to help clients improve their lives, but we also help make a real difference in the community. CIS is very community-based. After you’re here for a few years, you can watch improvements happen. Over time, you can see what your choices and actions are doing to help clients and the community, and that’s very rewarding.”
