Shaneen started her career supporting individuals with intellectual and developmental disabilities back in 2015. She joined CIS in 2020, working her way up and accepting the role of Program Director for Federal Way in 2024.

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“This is a company that thrives off the teamwork,” Shaneen explains. “If somebody needs any help, or any assistance or ideas, team members know it’s okay to jump in and offer help. This really allows you to experience a positivity that happens when your coworkers are happy to pitch in and really find solutions.”

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This can-do attitude is one of the reasons Shaneen has stayed with CIS. “We encounter a lot of challenges daily, and this highly functioning team has been trained and encouraged to find solutions and work through obstacles. I find it so rewarding to be able to support our clients. While every day brings something new, our collective determination to find creative solutions allows my team to adapt and adjust while always ensuring that our clients are safe and supported.”

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Sometimes, it’s the little things that mean the most to Shaneen. “I love it when a client comes to me and wants to tell me they got a promotion at work or they’ve taken all their medications. These are small victories, but I love that they want to tell me they’re doing well! That feels good. I’m honored to be able to be a positive person in their life that they can talk to and trust.”

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Shaneen emphasizes that to be successful at CIS, employees should embrace training and be respectful. “We spend a lot of time training and educating employees so everyone is prepared to do a great job with clients. And, of course, respect is also important,” she adds. “You have to respect your clients, but you also have to show respect to coworkers. That combination of training, cooperation, and respect allows CIS  to help clients and employees succeed.”